![]() ![]() However, it’s perfectly fine to state your terms for late payments right up front and then be sure to itemise them on the next bill.Īt this point, you may want to dial up your persistence. Hitting a customer with an unexpected late fee could cause more animosity than it’s worth. You can also begin assessing late payment fees-but this is important-only if you had first explained it in your new client onboarding. In addition to email, send it via snail mail, which might get their attention. If you have already spoken with the client, resend the invoice, along with any new charges to the original invoice, and reference the conversation you had and any concrete plans they had stated to send payment. Keep calm and stay professional in your follow up. Sending a reminder that their payment is due next week gives them a heads up and may get the money you’re owed in your hands more quickly.Ī payment this late may feel like it is bordering on rude, but that doesn’t mean you should be. The most common payment term is “Net 30,” which means the recipient must pay their invoice within 30 days of the invoice date.īe proactive and remind customers of their outstanding payments. Adding a date gives clients a concrete target to meet. You may be tempted to put “immediate payment” on your invoice, but that can be confusing to some clients. Without clear payment terms, it’s your word against theirs when an invoice is actually “late.” You should also check that your payment terms and due dates are featured in a prominent place on your invoice design. If you haven’t yet catalogu ed your products or services, it’s a worthwhile exercise to do so to make sure that everything from marketing your business to sending invoices is more efficient in the future.
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